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Dyson Supersonic Hairdryer Failure – Class Action Investigation

June 1, 2022 by  

Ahdoot Wolfson is investigating a class action lawsuit against Dyson Inc (“Dyson”) relating to an alleged defect in Dyson Supersonic hairdryers.

Our investigation and reports relating to the issue reveal that Dyson Supersonic hairdryers are prone to failure – including but not limited to blown fuses – shortly outside of the manufacturer warranty period, despite normal operation and wear and tear. It has been reported that the design of Dyson Supersonic, including an air vent located on the handle, make these hairdryers likely to stop functioning prematurely and may result in dangerous conditions over time. Further, Dyson reportedly designed the Supersonic to be difficult to perform even simple repairs, instead unnecessarily requiring a complete product replacement at full cost to consumers.

Consumers report that when they present their Supersonic hairdryers to Dyson retail locations for repair outside the warranty period, they are often told a repair is not possible and are presented only with the option to buy a new Supersonic at full retail price. Dyson’s failure to remedy this hairdryer defect exacerbates a safety hazard and may be in violation of consumer protection and warranty laws.

We are interested in speaking with consumers who own a Dyson Supersonic who have had problems with their hairdryers, including complete operational failure with no repair option available from Dyson. If you have had these types of issues, please contact us by filling out the form below and one of the attorneys at Ahdoot Wolfson will promptly contact you.