1-800-Flowers.com Automatic Renewals – Class Action Investigation
Ahdoot Wolfson is investigating a potential class action lawsuit against popular online floral retailer 1-800-Flowers.com based upon reports that it may employ an illegal automatic renewal process. Specifically, reports suggest that customers who sign up for 1-800-Flowers’ “Celebrations Passport” product are subjected to an initial charge of approximately $19.99 or $29.99 for the first year for benefits such as no service fees and free shipping, but after the expiration of the first year, the service is automatically renewed at $29.99. Per reports, the website fails to disclose this practice and obtain customer consent to the automatic renewals.
1-800-Flowers’ automatic renewal process may violate consumer protection laws. If you signed up for the website’s “Celebrations Passport” service and were subjected to automatic renewals, please fill out the form below and our law firm will contact you for a free consultation.