Sonos App Update Impacting Device Performance – Class Action Investigation

Ahdoot Wolfson attorneys are investigating a potential class action lawsuit against Sonos, Inc. for their potential violation of consumer protection laws by releasing an app redesign that degraded the performance of the app and Sonos devices. 

Consumers are reporting issues with accessibility features, sleep timer functionality, setting up queues, overall lag in the app, inability to use “play next” or “play last” buttons, intermittent disappearance of Sonos devices and systems from Sonos App, intermittent loss of connection between the App and Sonos devices and systems, among others. 

If you have any Sonos device and downloaded any of the Sonos app updates released since May 7, 2024, please fill out the form below and one of our team members will reach out to you to evaluate your potential claims against Sonos, Inc.