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Chrysler, Jeep, Dodge, and Ram UConnect Infotainment System Issues – Class Action Investigation

March 8, 2024 by  

Ahdoot & Wolfson is investigating a potential class action lawsuit following reports that a defect in the UConnect infotainment system in certain Fiat Chrysler (FCA) vehicles causes the system to experience various issues and causes vehicle features to malfunction. According to reports, UConnect’s touch screen will suddenly freeze, reset, and go blank or blackout. Impacted vehicle owners and lessees also report experiencing issues with the functionality of the radio, GPS, speakers, and Bluetooth connectivity. The reported defect can impact the functionality and operability of the backup camera and the back up camera display, which is critical safety equipment required by law in all new vehicles. These problems can also cause driver distraction, further adding to safety concerns.

Based upon our investigation, the following model and model year FCA vehicles:

  • 2022-2023 Chrysler Pacifica
  • 2022-2023 Ram pickup trucks (1500, 2500, 3500)
  • 2022-2023 Jeep Wagoneer and Grand Wagoneer
  • 2022-2023 Jeep Compass
  • 2022-2023 Jeep Grand Cherokee
  • 2022-2023 Dodge Durango

If you own or lease any of the above vehicles and have experienced issues with your UConnect system or connected/related parts and features, please fill out the form below and one of our attorneys will contact you for a free case consultation.

FCA UConnect infotainment system defect